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Shipping and delivery

GENERAL SHIPMENT INFORMATION
The prices of the Products indicated in the information sheets don’t include the shipping expenses and those related to the chosen payment condition, which are determined and calculated according to the place of delivery and the payment condition chosen at the time of the Order, which the Customer reads before sending the Order. The shipping expenses of the Products and the expensed related to the payment condition are entirely on the Customer’s account. In the event that, due to a clerical error on the part of the Customer, the shipment of the Products is subject to an increase in costs (e.g. for any storage or for the costs of returning of the Products to the Seller), these costs will be charged to the Customer in addition to what has already been agreed.

DELIVERY TIMES
9.1. Conditions and terms for the shipping. The shipping of the Products shall be done according to the conditions chosen by the Seller, within 30 (thirty) working days following the reception of the Order.
The shipping of the Products shall be done according to the conditions chosen by the Seller, within 30 (thirty) working days following the reception of the Order.

DELIVERY
Failed Delivery of Products. In the event that the Client or the Addressee of the Product/s shall pay with cash on delivery but is not found at the agreed address for the delivery of the Products or in case that the package isn’t picked up at the forwarder’s deposit within 5 (five) working days, the Contract shall terminate according to art. 1456 of the Italian Civil Code. When the Parties have agreed to advance payments, in the event of storage of the Products, in the absence of delivery within the period of storage, the Products shall be returned to the Seller and the Seller may retain the total amount paid by the Client as compensation for damages, with the right to take action for the greater damage.
Risk of loss or damage to Products. The risk of loss or damage to Products during the shipping shall be on the Seller’s account until the delivery to the Client or to the Addressee. The Products are sold with DAP (Delivered At Place) Incoterms ® 2020, and therefore if there is exportation, the Seller has no obligation to clear the Products for import, pay any import duty or carry out any import customs formalities, and the Client shall pay the value added tax (VAT) applicable in his country..
Mancata o ritardata consegna. The Seller shall not be liable for the failed or delayed delivery of the Products in the following cases:

  1. If the supplier of the Seller has not delivered the goods for the manufacturing of the Products in the agreed terms;
  2. If the Seller is not able to obtain the unavailable Products for reasons which do not depend on him.
In any case, the Seller shall immediately notify the Client that the Products are unavailable, and if the unavailability of the Products is due to one of the circumstances indicated in the previous letters a) and b), and doesn’t allow the delivery of the Products within 30 (thirty) days of the sending of the Order made by the Client, the Seller shall reimburse the total amount paid by the Client within 30(thirty) days from the day following the day the Order was sent.
Failed or delayed delivery due to force majeure. The Seller shall not be liable for non-delivery or delay due to force majeure, such as – but not limited to: strikes, measures of the Public Authority, rationing or shortage of energy or raw materials, transport difficulties, fires, floods, earthquake, war (either declared or not), civil war, insurrections, pandemics and epidemics. The Seller shall promptly notify the Client of the occurrence and the end of a force majeure event. Should the suspension due to force majeure last more than 120 (one hundred and twenty) days, either Party shall have the right to terminate the Contract. If there is termination of the Contract because of force majeure, the Client shall not have the right to any compensation for any reason. The Client shall have the right to the reimbursement of the paid amount for the Product, within 30 days of the sending of the Order.

Certificati

REGISTERED DESIGN
KBA ABE approved